TERMS AND CONDITIONS

LICENSE

MONSERRAT PEÑA ESTÉTICA Y NUTRICIÓN through its website grants a license for users to use the services that are sold on this website according to the Terms and Conditions described in this document.

UNAUTHORIZED USE

If applicable, you may not place one of our products, modified or unmodified, on a CD, website or any other media and offer them for redistribution or resale of any kind.

PROPRIETARY

You may not claim intellectual or exclusive ownership of any of our products, modified or unmodified. All services are the property of the content providers.

 

REFUND AND WARRANTY POLICY

GENERAL PROCEDURES AND CLARIFICATIONS The user agrees to take particular care in providing personal data, which must be complete and truthful at the time of placing the order. Likewise, the user must guarantee that the debit or credit card information provided is his/her property and that he/she has sufficient funds to make the payment, when this is the preferred method of payment. When the user orders through this website must provide an email address and password. The user must endeavor to keep this data secure and not share this information with a third party. Users may not use the Web Site for the purpose of transmitting, distributing, storing or destroying material (i) in violation of any applicable law or regulation, (ii) in a manner that infringes the copyright, trademark, trade secret or other intellectual property rights of any third party or in a manner that violates the privacy, publicity or other personal rights of any third party, or (iii) in a manner that is defamatory, obscene, threatening or abusive. This is without prejudice to particular rules on the matter that are mandatory in each of the legal systems corresponding to the territories in which the company will provide its service.

 

PRIVACY

This web site https://monserratpena.com/ guarantees that the personal information you submit has the necessary security. The data entered by user or in the case of requiring a validation of the services will not be given to third parties, unless it must be disclosed in compliance with a court order or legal requirements. Subscription to advertising e-mail newsletters is voluntary and may be selected at the time of creating your account.

MONSERRAT PEÑA ESTÉTICA Y NUTRICIÓN reserves the right to change or modify these terms without prior notice.

 

PRICE OF PRODUCTS AND SERVICES

The price of the products and / or services will be presented by the page before the transaction is accepted by the customer. Said price will include all possible surcharges for taxes, etc., that may be applicable to each transaction. The price will be properly discriminated so that the consumer knows exactly the concept of each of the different items to be paid.

 

SECURITY RULES

Users are prohibited from violating or attempting to violate the security of the Web Site. Specifically, users may not (i) access information that is not directed or authorized to such user or access servers or accounts to which the user is not authorized to access, (ii) attempt to test the vulnerability of a system or network without proper authorization or violate security or authentication measures, (iii) attempt to interfere with the services provided to a user, server or network, including but not limited to the sending of viruses through the Web Site, (iv) send unsolicited e-mail, including promotions and/or advertisements for products or services. Violation of any system or network security may result in civil and criminal liability. The Company will investigate the occurrence of facts that may constitute violations of the above and will cooperate with any competent authority in the prosecution of users who are involved in such violations. (v) impersonate other users or natural or legal persons of any kind. (vi) provide incorrect, incomplete or false identity information. (vii) Under no circumstances will the action of placing false orders - also known as "baiting" - be tolerated, which will be reported and will be subject to applicable legal prosecutions.

- The Web Site may be used only for lawful purposes. THE PORTAL prohibits the use of the Web Site in any of the following ways:

- Include on the Web Site any information about products to be sold or offered, false or inaccurate or information that does not correspond to reality.

- Include in the Web Site any franchise right, pyramid scheme, club or group membership, sales representation, commercial agency or any business opportunity that requires an advance payment or periodic payments, soliciting the recruitment of other members, sub-distributors or sub-agents.

- Delete or review any material posted on the Web Site by any other person or entity without proper authorization.

- Use any element, design, software or routine to interfere or attempt to interfere with the proper working of this Web Site or any activity being conducted on the Web Site.

- Attempt to decipher, compile or disassemble any software comprised in the Web Site or that in any way makes part of the Web Site. - As already mentioned, it is strictly forbidden to include false, inaccurate, incomplete, incorrect or misleading information on the Web Site. The passwords, passwords, users and other information required to access the Portal are personal and non-transferable and cannot be shared with anyone. Only the person directly authorized, who has consented to the terms and has duly registered, can make use of such information and access the Portal. Each user is responsible for maintaining the confidentiality of his or her password and for all uses of his or her registration on the Web Site, whether or not authorized by the user. In case of any irregularity, the user agrees to immediately notify the Company of any unauthorized use of his/her registration and password.

 

USER INFORMATION

Each time a user registers on the Web Site, he/she will be required to provide the Company with certain information, including but not limited to full name with last name, identification document, date of birth, a valid e-mail address. Such user by registering admits that all information is true and that he/she is of legal age under the laws of the Dominican Republic, that is to say that he/she is at least 18 (eighteen) years of age. In addition to the terms and conditions that may be provided in other privacy policies on this Web Site, users understand and consent that the company may disclose to third parties, on an anonymous basis, certain information contained in your registration application, as would always be the case of the delivery address and the name of the customer, information required by all affiliated restaurants.

www.monserratpena.com reserves the right to expel users or prohibit their future access to the Web Site for violation of these Terms and Conditions or applicable law. All information that is provided by users or customers will be stored on an external server and backed up in the system. It will be stored indefinitely and in accordance with the data protection laws in force, no natural or legal person will have access to this information, other than authorized personnel designated by THE PORTAL, unless there is a clear authorization by the user to make the information public or allow access to it by other natural or legal persons. We will use all possible means to ensure the security of the information. Each user is responsible for its own communications and information and for the consequences of including or placing such information or communications on the Web Site. No user may: (i) include or place on the Web Site material that is protected by copyright laws, unless you are the owner of such rights or have obtained permission from the owner of such rights to include such material on the Web Site, (ii) include or place on the Web Site material that discloses trade or commercial secrets, unless you are the owner thereof or have obtained permission from the owner, (iii) include on the Web Site material that in any way may imply a violation of intellectual or industrial property rights or any other rights, (iv) include material that is obscene, defamatory, abusive, threatening or offensive to any other user or any other person or entity, (v) include on the Web Site pornographic images or statements or that include explicit sex or that is considered child pornography (vi) include or place on the Web Site advertising or publicity without due authorization from the Company, chain letters, viruses, Trojan horses, time bombs or any computer program or tool with the intention of damaging, interfering, intercepting or appropriating any system, data or information.

 

PROHIBITION ON RESALE, ASSIGNMENT OR UNAUTHORIZED COMMERCIAL USE

Users agree not to resell or assign their rights or obligations under these Terms and Conditions. They also agree not to make unauthorized commercial use of this Web Site. TERMINATION THE PORTAL reserves the right, at its sole discretion, to delete all information posted on the Web Site and to immediately terminate your registration and access to the Web Site.

​

TERMINATION

THE PORTAL reserves the right, at its sole discretion, to delete all information that has been included on the Website and to immediately terminate your registration and access to the Website or certain services provided by THE PORTAL, upon breach by users of these Terms and Conditions or upon failure to verify or authenticate any information that you have submitted in your registration form to access the Website.

 

ADDITIONAL INFORMATION

The Portal does not warrant that the Website is error-free or that the Website and its server are free of computer viruses or other harmful mechanisms. The portal is not responsible for costs in your equipment generated by the use of the website. In no event shall the company, its suppliers or anyone else mentioned on the site be liable for any damages of any nature whatsoever resulting from the use or inability to use the site or the material. Policies Commercial name MONSERRAT PEÑA AESTHETICS AND NUTRITION Complete and clear description of goods and services. Intermediary between our users who wish to purchase our services and products through our website.

 

POLICIES OF RETURNS, REFUNDS AND CANCELLATIONS

Cancellations and refunds

Once you have confirmed your purchase, the order will be final and no refunds will be accepted. There will be no refunds or cancellations.

Refunds

Full refunds will be given if the clinic determines that it is unable to fulfill the request for any of the following reasons: The user must cancel their appointment 24 hours before and the amount will be credited to their next appointment, if not confirmed and come we are not responsible and we do not make disbursement of the same.

Cancellation of the procedure due to the absence of some of our collaborators.

The user entered incorrect or incomplete data.

Clinic closed due to vacations or workshops

It was not possible to communicate with the user to notify him/her of any inconvenience.

It was not possible to contact the center.

Some service is not available.

 

Methods of Payment

Visa, Mastercard, Bank Transfer

 

Currency of purchase

Dominican Pesos

Transaction limit RD $ 80,000.00

 

Customer Service

829-806-8957

info@monserratpena.com

 

Address

Max Henriquez Ureña Ave. 252, Plaza Sagil IV, 2nd Level, Suite 201, Los Prados, Santo Domingo, Dominican Republic